Carilion Roanoke Memorial Hospital, Carilion New River Valley Medical Center and Carilion Giles Community Hospital have been recognized for quality of care by Professional Research Consultants, Inc. (PRC), a nationally known health care marketing research company. PRC conducts nationwide confidential surveys asking patients’ opinions and perceptions regarding their care.
The Coronary Care Unit/Medical Care Progressive Care Unit at Carilion Roanoke Memorial Hospital was named a 5-Star Award Winner in Inpatient Cardiac/Telemetry Services for Overall Quality of Care. The Birthplace at Carilion New River Valley Medical Center was named a 5-Star Award Winner in OB/GYN services for Overall Quality of Care. The rankings place both the CCU/MCPCU and the Birthplace in the top 10 percent of their peers nationwide. The Emergency Department at Carilion Giles Community Hospital received a 4-Star Award in Emergency Department Services for Overall Quality of Care, placing it in the top 25 percent of hospitals nationwide.
“So much of the meaningful work we do day in and day out is invisible except to our patients and colleagues,” said Carilion President and CEO Nancy Agee. “That is why it is especially rewarding to be recognized for going above and beyond in providing top-quality service to our patients.”
“It takes years of dedication, determination and hard work to achieve this level of success,” said Joe M. Inguanzo, Ph.D., PRC president and CEO. “Congratulations to these Carilion hospitals and their staffs.”